OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
201 ratings and 106 comments received in the last 90 days.
17 April 2024
My 2nd BMW and won't be my last Staff were were helpful and looked after us well
13 April 2024
Spent the time needed to go over everything
10 April 2024
Adam was friendly, efficient, and knowledgeable, and the whole process ran smoothly.
09 April 2024
Really happy Anton kept me updated all the way and car arrived early
08 April 2024
Very helpful and pleasant, kept in touch to keep me informed.
05 April 2024
I was kept up to date with the delivery of my new car
04 April 2024
Really liked the delivery bay aspect of it and was given a comprehensive overview by staff of the cars key features before leaving
04 April 2024
From start to finish my sales advisor Sean Harley was 10/10. Constant communication. Maxe the whole proccess stress free.
31 March 2024
The salesperson and reception staff were brilliant looking after us very well.
24 April 2024
Did everything needed quickly and efficiently and in a friendly manner
24 April 2024
The reception staff were wonderful as always and looked after us (me and the two pups) which was a great feeling and then Aaron and Elliott in service/after sales/parts made everything easy
24 April 2024
Rosa was very friendly, efficient and professional. I was kept up to date with the progress of the service. All in all a very pleasant experience.
24 April 2024
Job done to my satisfaction
22 April 2024
Just very good service simple as that
20 April 2024
Exactly what I'd expect from BMW.
17 April 2024
Fault was diagnosed snd rectified first time
17 April 2024
Always a great service from Kirkcaldy BMW service department, not my local branch by any means but worth the journey every time.
17 April 2024
I was kept up to date with the progress of the service and every one was very pleasant and helpful.
16 April 2024
Amazing service, super helpful, also inquired about a car, which I am aiming to buy from them.
24 April 2024
Very knowledgeable